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Have a question or need assistance? We're always here to help.

General Questions

1-855-427-4682 - available 24/7
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Get answers to your questions

Billing Questions

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For statement questions or to pay your bill

Provider Helpline

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We can help answer any questions you have


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Live Support

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Request Your First Prescription

If you're new to Optum Specialty Pharmacy and want to begin filling your prescriptions with us, call 1-855-427-4682 to start the process

Manage Your Account Online

Use your Optum Specialty prescription number to register your online account to:

  • Request a refill and schedule delivery
  • Track current orders
  • View your prescription history 
  • Make a payment 
  • Request statements
  • Access live support
  • If you already have an online account, sign in

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Technical Assistance

Get answers to frequently asked questions and for technical support, email us

Disclaimer: Optum Specialty Pharmacy services members and providers in all 50 states who may use this website