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Notice of Data Security Incident at Welltok. Click here to visit the Welltok website.

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FAQs

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Request Your First Prescription

If you're new to Optum Specialty Pharmacy and want to begin filling your prescriptions with us, start your first fill here.

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Manage Your Account Online

Use your Optum Specialty prescription number to register your online account to:

  • Request a refill and schedule delivery
  • Track current orders
  • View your prescription history 
  • Make a payment 
  • Request statements
  • Access live support
  • If you already have an online account, sign in

Home Infusion Services

General Questions

1-855-427-4682 - available 24/7
Get answers to your questions

Billing Questions

Send Email
1-855-577-6521
For statement questions or to pay your bill

Provider Helpline

Send Email 
1-855-427-4682
We can help answer any questions you have

Technical Assistance

Get answers to frequently asked questions (FAQs) and for password resets and technical issues, call us at 1-800-788-4863

Disclaimer: Optum Specialty Pharmacy services members and providers in all 50 states who may use this website.