We're passionate about improving the health and lives of the people we serve.
We're passionate about improving the health and lives of the people we serve.
About Us
Complex conditions require specialized care. With infusion pharmacists and nurses across the country, Optum® Infusion Pharmacy can administer high-quality, cost-effective infusion therapies for acute and chronic conditions in the comfort of your home or a conveniently located infusion suite.
You can count on us for guidance, education, and compassionate care throughout your treatment cycle.
Optum Infusion Video Overview
Our Services
Personalized Care
24/7 on-call services
Convenient home delivery for medication and supplies
Optum® Connections virtual visits and video series
Personalized patient educational materials and support
Same-day start of care
Treatment monitoring
Clinical Expertise
Condition-specific capabilities
Coordinated nursing services
Patient advocacy team that can help overturn denials
Support
Administrative services
Care provider resources
Clinical care research
Patient advocacy and reimbursement support
Patient education
Pharmacy and nursing
Specialized home infusion
Treatment management
FOR PATIENTS
Exceptional Care
Our hands-on approach to home infusion services means people get the vital fluids and medications they need in the safety and convenience of a familiar setting. And our infusion suites offer reclining chairs, in-suite televisions, and complimentary Wi-Fi to make the experience as comfortable as possible.
Regardless of location, we use the latest infusion technology with the most user-friendly delivery methods. And we don’t stop there. We’re committed to finding better treatment options and providing you with better care.
Primary Areas of Care
Acute Infusion Therapies
Anti-infectives
Chemotherapy/Oncology
Hydration
Inotropic therapy/Cardiac care
Pain management
Steroids
Parenteral nutrition
Chronic Infusion Therapies
Autoimmune/ Immune deficiencies
Enzyme deficiency
Hemophilia
Multiple sclerosis
Rheumatoid arthritis/Crohn’s disease
Transplant
Uninsured or Self-Pay
You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
FOR PROVIDERS
Support and Referral Forms
At Optum® Infusion Pharmacy, we recognize our valuable partnerships with caregivers, physicians, and hospital staff by offering a variety of helpful resources.
- Benefit verification and insurance authorization
- Optum® Patient Exchange — a secure, web-based clinical platform designed to enhance patient treatment and provide insight into therapeutic responses
- Immunoglobulin (IVIg/SCIg) specific Forms
Referral forms
- Home Parenteral Nutrition Referral Form
- Unbranded Home Parenteral Nutrition Referral Form
- Biologics Referral Form
- Unbranded Biologics Referral Form
- Ocrevus Referral Form
- Unbranded Ocrevus Referral Form
- Hemophilia and Bleeding Disorders Referral Form
- Unbranded Hemophilia and Bleeding Disorders Referral Form