We're passionate about improving the health and lives of the people we serve.
We're passionate about improving the health and lives of the people we serve.
About Us
Complex conditions require specialized care. With infusion pharmacists and nurses across the country, Optum® Infusion Pharmacy can administer high-quality, cost-effective infusion therapies for acute and chronic conditions in the comfort of your home or a conveniently located infusion suite.
You can count on us for guidance, education, and compassionate care throughout your treatment cycle.
Optum Infusion Video Overview
Our Services
Personalized Care
24/7 on-call services
Convenient home delivery for medication and supplies
Optum® Connections virtual visits and video series
Personalized patient educational materials and support
Same-day start of care
Treatment monitoring
Clinical Expertise
Condition-specific capabilities
Coordinated nursing services
Patient advocacy team that can help overturn denials
Support
Administrative services
Care provider resources
Clinical care research
Patient advocacy and reimbursement support
Patient education
Pharmacy and nursing
Specialized home infusion
Treatment management
FOR PATIENTS
Exceptional Care
Our hands-on approach to home infusion services means people get the vital fluids and medications they need in the safety and convenience of a familiar setting. And our infusion suites offer reclining chairs, in-suite televisions, and complimentary Wi-Fi to make the experience as comfortable as possible.
Regardless of location, we use the latest infusion technology with the most user-friendly delivery methods. And we don’t stop there. We’re committed to finding better treatment options and providing you with better care.
Primary Areas of Care
Acute Infusion Therapies
Anti-infectives
Chemotherapy/Oncology
Hydration
Inotropic therapy/Cardiac care
Pain management
Steroids
Parenteral nutrition
Chronic Infusion Therapies
Autoimmune/ Immune deficiencies
Enzyme deficiency
Hemophilia
Multiple sclerosis
Rheumatoid arthritis/Crohn’s disease
Transplant
Uninsured or Self-Pay
You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
FOR PROVIDERS
Support and Referral Forms
At Optum® Infusion Pharmacy, we recognize our valuable partnerships with caregivers, physicians, and hospital staff by offering a variety of helpful resources.
- Benefit verification and insurance authorization
- Optum® Patient Exchange — a secure, web-based clinical platform designed to enhance patient treatment and provide insight into therapeutic responses
- Immunoglobulin (IVIg/SCIg) specific Forms
Order Forms
For any non-infusion pharmacy needs such as home delivery or specialty pharmacy, please contact Optum Pharmacy at 1-855-427-4682.
Birmingham
660 University Boulevard
Suite A
Birmingham, AL 35233
Phone: 1-800-416-3323
Toll-Free Fax: 1-844-208-0486
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Huntsville
2650 Leeman Ferry Road
Suite C
Huntsville, AL 35801
Phone: 1-800-264-6742
Toll-Free Fax: 1-844-204-8054
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Mobile
1201 Montlimar Drive, Suite 900
Mobile, AL 36609
Phone: 1-877-476-1866
Toll-Free Fax: 1-844-204-1880
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Tuscaloosa
500 Paul Bryant East, Suite B
Tuscaloosa, AL 35401
Phone: 1-866-404-6742
Toll-Free Fax: 1-855-635-8379
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Chandler
460 S Benson Lane
Suite 11-12
Chandler, AZ 85224
Phone: 1-888-705-4470
Toll-Free Fax: 1-844-267-6202
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Chandler
W. Fairview Street
Ste. 104, Bld. D
Chandler, AZ 85224
Phone: 1-888-705-4470
Toll-Free Fax: 1-844-267-6202
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Scottsdale
9045 E. Pima Center Parkway, Ste 1
Scottsdale, AZ,85258-4436
Toll-Free: 1-855-351-9517
Fax: 1-480-699-5635
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Carlsbad
1819 Aston Ave, Ste. 104
Carlsbad, CA 92008-7338
Toll-Free: 1-866-827-0972
Fax: 1-760-931-0516
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Irvine
2300 Main Street, Ste. 150
Irvine, CA 92614
Phone: 1-949-221-9900
Toll-Free Fax: 1-866-476-2489
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Irwindale
4900 Rivergrade Rd
Suite E120
Irwindale, CA 91706
Phone: 1-844-204-8053
Toll-Free Fax: 1-844-225-9056
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Marina
455 Reservation Road
Suite G
Marina, CA 93933
Phone: 1-831-384-8080
Toll-Free Fax: 1-844-231-8065
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Rohnert Park
170 Professional Center Drive
Suite C
Rohnert Park, CA 94928
Phone: 1-800-708-7188
Toll-Free Fax: 1-844-550-8908
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Sacramento
4610 Northgate Boulevard
Suite 130
Sacramento, CA 95834
Phone: 1-877-698-5415
Toll-Free Fax: 1-844-425-0128
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Centennial
6547 S. Racine Circle, Ste 300
Centennial, CO 80111
Phone: 1-877-224-0617
Toll-Free Fax: 1-844-843-2804
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Wallingford
33 N. Plains Industrial Road
Suite B
Wallingford, CT 06492
Phone: 1-800-842-5720
Toll-Free Fax: 1-855-247-8420
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Windsor
100 Corporate Drive, Ste 111
Windsor, CT 06095
Phone: 1-800-243-4621
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Fort Myers
4220 Executive Circle
Suite 62
Fort Myers, FL 33916
Phone: 1-239-561-2388
Toll-Free Fax: 1-844-830-1983
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Jacksonville
9655 Florida Mining Boulevard West
Suite 411
Jacksonville, FL 32257
Phone: 1-904-652-1990
Toll-Free Fax: 1-844-250-1991
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Miramar
9984 Premier Parkway
Miramar, FL 33025
Phone: 1-954-389-1126
Toll-Free Fax: 1-855-407-1229
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Oviedo
5700 Dot Com Court
Suite 1030
Oviedo, FL 32765
Phone: 1-407-678-2068
Toll-Free Fax: 1-844-830-2088
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Pensacola
201 N. Tarragona St.
Pensacola, FL 32502-4843
Toll-Free Phone: 1-866-522-8438
Toll-Free Fax: 1-844-246-1271
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Sunrise
15471 SW 12th Street, Bld. B, Bay 207
Sunrise, FL 33326
Phone: 1-866-322-2489
Fax: 1-866-522-2489
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Tampa
8509 Benjamin Road
STE. A
Tampa, FL 33634
Toll-Free Phone: 1-800-999-5433
Toll-Free Fax: 1-844-815-9880
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Marietta
425 Franklin Gateway
Suite 535
Marietta, GA 30067
Toll-Free Phone: 1-800-925-9749
Toll-Free Fax: 1-844-243-3370
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Savannah
1000 Business Center Drive
Suite 120
Savannah, GA 31405
Toll-Free Phone: 1-866-881-6505
Toll-Free Fax: 1-844-849-9188
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Buffalo Grove
1370 Busch Parkway
Buffalo Grove, IL 60089
Phone: 1-800-574-7530
Fax: 1-877-542-9352
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Urbandale
10607 & 10611 Aurora Ave.
Urbandale, IA 50322-7927
Toll-Free: 1-844-442-4679
Fax: 1-515-727-7938
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Lenexa
15529 College Boulevard
Lenexa, KS 66219
Phone: 1-877-342-9352
Toll-Free Fax: 1-877-542-9352
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Baton Rouge
11211 Industriplex Boulevard,
Suite 900
Baton Rouge, LA 70809
Phone: 1-800-390-0914
Toll-Free Fax: 1-844-882-7076
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Columbia
9204 Berger Road
Suite A
Columbia, MD 21046
Phone: 1-800-715-6650
Toll-Free Fax: 1-866-715-6651
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Woburn
20 Commerce Way, Ste 2
Woburn, MA 01801-1057
Toll-Free: 1-877-903-2685
Fax: 1-781-287-1502
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Flint
4100 S. Saginaw Street
Flint, MI 48507
Phone: 1-866-974-2434
Fax: 1-860-763-7022
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Roseville
2685 Patton Rd
Roseville, MN 55113
Phone: 1-651-435-8160
Toll-Free Phone: 1-866-868-2503
Toll-Free Fax: 1-844-890-9906
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Columbia - Diplomat
103 Corporate Lake Drive, Ste B
Columbia, MO 65203
Phone: 1-573-256-4279
Fax: 1-573-442-6429
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
La Vista
8720 S 114th Street
Suite 106
La Vista, NE 68128
Phone: 1-402-331-5086
Toll-Free Fax: 1-844-204-8056
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Las Vegas
1650 Spring Gate Lane
Ste 100
Las Vegas, NV 89134
Phone: 1-855-855-8754
Fax: 1-800-311-0185
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Pine Brook
19 Chapin Road, Building D
Suite D7
Pine Brook, NJ 07058
Phone: 1-973-461-0100
Toll-Free Fax: 1-844-225-9055
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Albuquerque
2420 Comanche NE
Suite A-5
Albuquerque, NM 87107
Phone: 1-505-830-1800
Toll-Free Fax: 1-844-890-0040
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Albany
25 Post Road
Suite 5
Albany, NY 12205
Phone: 1-800-582-3409
Toll-Free Fax: 1-866-206-3633
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East Syracuse
6508A Basile Rowe
East Syracuse, NY 13057
Phone: 1-888-919-0009
Toll-Free Fax: 1-866-206-8981
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Farmingdale
931 Conklin Street
Unit D
Farmingdale, NY 11735
Phone: 1-800-346-6348
Toll-Free Fax: 1-866-689-3569
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Ronkonkoma
2805 Veterans Memorial Hwy. Ste. 19-22
Ronkonkoma, NY 11779-7863
Phone: 1-888-464-8987
Fax: 1-888-801-0404
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Greensboro
311 Pomona Drive, Ste B & C
Greensboro, NC 27407-1693
Toll-Free: 1-855-766-5086
Fax: 1-336-218-5088
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Kernersville
556 Arbor Hill Road
Suite F
Kernersville, NC 27284
Phone: 1-336-659-0899
Toll-Free Fax: 1-844-204-8055
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Raleigh
140 Northway Court
Raleigh, NC 27615-3031
Phone: 1-888-571-3100
Fax: 1-800-582-9315
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Cincinnati
7167 E. Kemper Rd.
Cincinnati, OH 45249-1028
Toll-Free: 1-866-442-4679
Fax: 1-513-792-3838
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Columbus
2182 Dividend Drive
Columbus, OH 43228
Phone: 1-614-219-2222
Toll-Free Fax: 1-888-776-5018
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Oklahoma City
7512 N. Broadway
Suite 308
Oklahoma City, OK 73013
Phone: 1-800-873-4487
Toll-Free Fax: 1-844-204-8057
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Bend
2065 NE Williamson Court
Unit B
Bend, OR 97701
Phone: 1-877-212-3516
Toll-Free Fax: 1-877-212-5611
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Plymouth Meeting
4000 Chemical Road
Plymouth Meeting, PA 19462
Phone: 1-844-526-4665
Toll-Free Fax: 1-888-294-1731
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Charleston
5895 Core Road
Ste. 417
Charleston, SC 29406
Toll-Free Phone: 1-800-334-3464
Toll-Free Fax: 1-866-942-8841
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Franklin
1893 General George Patton Drive
Suite 100
Franklin, TN 37067
Phone: 1-844-579-7786
Toll-Free Fax: 1-844-284-8560
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Houston
8888 Interchange Drive
Room 119
Houston, TX 77054
Phone: 1-800-980-6898
Toll-Free Fax: 1-877-573-6121
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Irving
8400 Esters Boulevard
Suite 185
Irving, TX 75063
Phone: 1-844-386-2474
Toll-Free Fax: 1-844-825-9644
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San Antonio
5627 University Heights
Suite 105
San Antonio, TX 78249
Phone: 1-844-553-7131
Toll-Free Fax: 1-844-899-4461
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Woodinville
8131 W Bostian Rd
Suite A345
Woodinville, WA 98072
Phone: 1-866-234-4120
Toll-Free Fax: 1-866-823-1806
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Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)
Phone: 1-877-342-9352
Fax: 1-888-594-IVIG (1-888-594-4844)