Notice of Data Security Incident at Welltok. Click here to visit the Welltok website.

ePrescribing and ePA for Prescribers

How to submit an ePrescription

Add the Optum Specialty Pharmacy profile in your electronic medical record (EMR) system using the information below to send the prescription directly to us. Before submitting, take the following steps to minimize delays, additional outreach, and avoid cancellation.

  • If using ePrescribe, ensure you are selecting the address, NPI number and NCPDP number specific to your region's location below.
  • Verify prescription medication name, formulation, frequency, strength, directions, quantity, DAW, ICD-10 and number of refills are complete.
  • Verify that any relevant clinical information is included with the request.
  • If patient is initiating therapy please provide starter dose or maintenance dose as required. Please indicate if patient has already started therapy.
  • If you prescribe controlled substances, ensure your practice’s EMR software is certified and approved for EPCS. We will require ePrescribing (eRx) for all controlled substances starting 1/1/2020.
Easy Prior Authorization with CoverMyMeds

Submitting prior authorizations via ePA (electronic prior authorization) is the fastest and most convenient method for submitting prior authorizations. ePA can save time for you and your staff, leaving more time to focus on patient care. See the ePA Video Overview below to learn more.

Start a Prior Authorization with CoverMyMeds >

ePA Video Overview



1100 Lee Branch Lane
Birmingham, AL 35242
Toll Free: 1-888-432-2797
Fax: 1-888-229-8897
Mon-Fri; 8:30am-5:00pm CST
NPI: 1154306801
NCPDP: 131754



4900 Rivergrade Road, Ste E110
Irwindale, CA 91706
Toll Free: 1-866-792-3683
Fax: 1-866-227-1948
Mon-Fri; 8:30am-5:00pm PST
NPI: 1932110442
NCPDP: 5623031


1050 Patrol Road
Jeffersonville, IN 47130
Toll Free: 1-855-242-2241
Fax: 1-877-342-4596
Mon-Fri; 8:00am-10:00pm EST
Sat-Sun; 9:00am-8:00pm EST
NPI: 1083045140
NCPDP: 1564930


11142 Renner Boulevard
Lenexa, KS 66219
Toll Free: 1-877-307-9905
Fax: 1-877-307-9907
Mon-Fri; 8:30am-5:00pm CST
NPI: 1538498621
NCPDP: 1719941


3539 Bluecutt Rd.
Columbus, MS 39705
Toll Free: 866-306-8900
Fax: 866-843-2339
Mon-Fri; 8:30am-5:00pm CST
NPI: 1700814449
NCPDP: 2521640

New York

30-30 47th Avenue, Suite 410
Long Island City, NY 11101
Toll Free: 1-866-903-4466
Fax: 1-718-391-0777
Mon-Fri; 8:30am-5:00pm EST
NPI: 1295842615
NCPDP: 3338969


1893 General George Patton Drive, Ste. 106
Franklin, TN 37067-6319
Toll Free: 1-866-791-8679
Fax: 1-888-791-7666
Mon-Fri; 8:30am-5:00pm CST
NPI: 1467401315
NCPDP: 4336615


5627 University Heights, STE #108
San Antonio, TX 78249
Toll Free: 1-855-427-4682
Fax: 1-877-342-4596
Mon-Fri; 8:30am-5:00pm CST
NPI: 1457408536
NCPDP: 4539079